The curse of the courier

By Emily Glass

Red letter box

Will you be sending your letter to father Christmas this year via email or facebook this year? The ever increasing popularity of social networking sites means that internet communication has overtaken other more traditional forms, resulting in yet more financial trouble for the Royal Mail.

UK residents have seemingly sent considerably fewer letters in the last six months as Royal Mail Letters suffered a £66 million loss in the first half of this year. Royal Mail – which the Government announced last month is to be privatised – is delivering 24% fewer items per day than in 2005 and cost cutting has limited the company further. In these tough times the Royal Mail is desperately trying to modernise the company and limit spending but these measures appear to be too late as 2,800 employees lost their jobs earlier this year, mostly in the letters department.

Adding to these problems Royal Mail’s competitors’ cheaper postage prices, around 2.5 pence cheaper per item, mean that Royal Mail’s customers are quickly declining. Most online retailers use other delivery services as new regulations and pricing controls often leave the Royal Mail as the most expensive choice. With everyone on the lookout for Christmas present bargains the last thing they need is expensive postage and package costs.

When almost all of one’s shopping can be done online it is much easier and quicker to use a mobile phone or laptop to send a loved one a present or card than popping into the local Post Office which are, after many closures, few and far between.

So instead of walking excited children to the postbox with their lovingly written letters to “Mr F Christmas, Greenland” this year we will be looking over their shoulders as they hit “send” on their computer screen.

Postal workers ‘angry at strike’

The next round of postal strikes was cancelled on Thursday night as the CWU reached a deal with Royal Mail.

Action was planned for Friday and Monday but staff returned to work after an eleventh hour agreement was reached.

The announcement has met with approval from postal workers, some of whom have heavily criticised the strike.

The agreement includes a two month “period of calm” while Royal Mail bosses review proposed changes to the way employees work.

Other measures include a negotiation of the local issues which led to the initial strike and a promise that postal workers will be able to work normally and “have the chance to earn more money” over Christmas. 

CWU deputy general secretary Dave Ward said he was very happy with the agreement.

“We can now have a period of calm where we hope we can genuinely take forward modernisation in a way that puts the union at the centre,” he said.

“Our members will now know we can deal with modernisation in a way that gives them improved job security and improved terms and conditions.”

Postal workers welcomed the announcement. One local Royal Mail employee, who asked not to be named, said that many see strike action as a waste of time.

“Most of the lads at the local office are sick of striking; we’ve done it before and we never achieve anything” he said.

“The majority I’ve spoken to are just relieved that they’re not losing any more money.”

“The only reason this agreement has happened is that Royal Mail know they have messed up by bringing in temporary workers during the strike.” 

But Edinburgh CWU representative Willie Marshall played down the apparent rift between union members and leaders.

“The trade union exists to protect their terms and conditions, they were under attack and the post office weren’t backing down,” he said.

“There were lots of local issues across the country which could only be dealt with through national action. No one else is able to stand up to the company for them.”

This announcement puts an end to fears that a strike would cause problems over Christmas.

Strike-Out: The Public Cost Of Union Workers Under Protest

by Mikaela MacKinnon

Royal_Mail_Sell_Off_450_930853301

Royal Mail vans grind to a standstill earlier this week.

With thousands of postal workers on strike nationwide in disputes over pay and modernisation at the Royal Mail, the Communication Workers Union (CWU) is no stranger to industrial action. Further walkouts are due to take place at the end of the week involving up to 121,000 Royal Mail staff across the sector.

These strikes are evidently on a much greater scale than those previously held, where Royal Mail staff would walk out for periods of 24 hours in department rotation – organised as such to make sure that the postal service would not simply grind to a halt.

As reported across the UK this weekend, the Royal Mail is to face a legal injunction imposed by the Communication Workers Union in order to prevent the use of over 30,000 agency workers whilst the Royal Mail staff remain on strike.

Whilst industrial action may be deemed by many as needless, the Communication Workers Union is not alone where mass staff walkouts are concerned.

In the past few months, employees of the Underground transport network in London, and rail staff under the Rail Maritime and Transport Union (RMT) have resorted to striking over a series of disputes, bringing public transport to a crashing standstill.

Council employees have also been affected by job grievances resulting in walk-outs – leaving schools and local public services understaffed. The need for workers to stand up for their own entitlements is clear, but should this be at such a widespread effect on the public?

With pre-Christmas hype already beginning to grip Britain, the last thing the postal service needs is a backlog of undelivered mail further delaying the pre-Christmas postal flurry. Are temporary workers, in this case, really a quick-fix solution to the staff problems of any union, particularly the Communication Workers Union?

Whilst the use of temporary workers is evidently not an option to replace the absent staff in the teaching and transport industries, why is the Royal Mail so eager to draft in relief workers who are, in the words of a spokesperson, ‘entirely in line with all employment law’?

We are, undoubtedly, merging into a techno-nation – the growing popularity of social networking sites such as Facebook, and the rising readership of internet news websites combined with relatively new technological concepts such as digital banking, clearly speak volumes about how quickly we now wish to communicate with others and exchange information. What place could the growingly outdated ‘snail-mail’ possibly hold in a society so seemingly reliant upon the power of the instant email?

A place of great importance, so it would seem. The Royal Mail is far from obsolete and whilst staff continue to strike over their as-yet unresolved pay issues, mass walkouts are last thing the postal service needs in anticipation of the busiest month of their year.

Clearly the CWU is amounting a notorious reputation for strike action, but what effect does this actually have on the general public? Small business owners are amongst the groups which will be most affected by the strikes, but is all the blame really being shifted onto the union?

‘The Labour government has been running down the Post Office for a long time,’ argued retired worker Luke Joseph, 76. ‘They want to run it down so they can privatise it.’

In line with the closing of hundreds of Post Offices across Britain in recent years, perhaps our reliance on technology is not without good cause. The only advice shining clear? Don’t think about sending that Christmas card just yet…

Union boss says strikes ‘still relevant’

Scotland’s top union group has defended striking as “very democratic” and “effective” as the next wave of industrial actions are expected.

As the Royal Mail disputes continue, the Unite union has proposed a legal challenge to British Airways today concerning cabin contracts.

The employment rights union want an injunction against the airline’s plan to administer new contract conditions without union consent.

The same union’s members in Scotland, today, voted to strike in response to closures at the Diageo plants in Kilmarnock and Port Dundas.

Ian Tasker, assistant secretary of policy and campaigns at the Scottish Trade Union Congress (STUC) said: “Obviously, there is a number of issues relating to the effectiveness of strikes.

“The industry is changing in Scotland, take that together with attacks on the trade union legislation. However, we still think it is a justified and effective route to change. It’s a last resort, nobody takes it lightly.”

The STUC represents 640,000 members within 37 affiliated trade unions.

“You can easily get the impression from the media that the Royal Mail strikes are down to recent industrial problems, that’s wrong.

“The problems have been festering for years,” said Mr Tasker.

He said that although striking was becoming less common it was still the most valid form of protest.

“It’s a very democratic process. It’s the workers, through balloting, who decide when strike action is needed. Striking is the mechanism of change for the individuals.”

Royal Mail workers went on their first nation-wide strike last week after months of regional strikes.

Tensions between the unions and company bosses have risen following accusations that the Royal Mail has been employing temporary staff to deal with backlogs – the law on this practice is grey.

Mr Tasker said that it was “disappointing to see Gordon Brown and Lord Mandelson seemingly condoning it”.

“What really concerns us is that an employer like Royal Mail would go against what is principle and law, by employing temporary workers.”

The postal company defend their recruitment strategy calling it Christmas recruitment, however this is challenged by the unions who say that the number of temporary staff has doubled and been brought forward several weeks.

“We would argue that it’s wrong and unlawful,” added Mr Tasker.

Dr Simon J Clark, head of the school of economics at the University of Edinburgh, said striking had waned in recent years: “Strikes are much less common, certainly, than they used to be, partly due to changes in legislation – unions have to go through more loop holes.

“Labour markets have changed drastically,  private sectors firms are less unionised than public sector ones,” he said.

Dr Clark said that international market changes had altered the value of striking as businesses modernised and outsourced, the competition for work grew.

“Going on strike doesn’t have the same adverse effects that it used to.

“In the current climate within the recession, workers aren’t in a strong position to go on strike. The growth of unskilled labour markets across the world  are weakening the power of strikes.

“In the private sectors lots of people are taking wage cuts or negligible pay rises, whilst strikers are demanding more. So whether solidarity is stronger or weaker during a recession, is difficult to say.”

Strike Three

by Wendy Wan

A national two day postal strike has gone ahead this morning after a last minute deal was not reached by Royal Mail and union leaders yesturday.   

After lengthy talks from both sides, the two parties failed to agree on terms of pay, conditions, and modernisation of the Royal Mail, leading up to 120,000 members of the CWU to walk out this morning and  tomorrow. 

Dave Ward, Deputy General Secretary of the CWU said that they were “disappointed that despite extensive talks with the Royal Mail, the company has dismissed our offers to resolve the dispute.”  The CWU in a statement also said that they felt that the Royal Mail had “no intention of resolving dispute,” after internal documents of the Royal Mail were leaked to the media last week.

 However, they still hope to hold “unconditional talks” at the ACAS.

The two day strike will set to disrupt mail deliveries across the country and add to the increasing back log of mail.  In a statement, Mark Higson, Managing Director of the Royal Mail, urged members of the CWU “to abandon its unjustified strikes and to help the business deliver the service our customers deserve.”

The Royal Mail is also set to lose from the dispute after it was revealed that the SNP Government has awarded an £8 million deal to TNT to deliver second class government mail.  The deal will see TNT delivering to 89 public sector bodies across Scotland.

The deal however has led to cries of  “utter hypocrisy” from Frank Doran, Labour MP for Aberdeen North, after SNP ministers have previously expressed their support of  the post office.

Royal Mail Dealt Another Blow

By Ahmed Asif

The Scottish government handed Royal Mail a killer blow after handing rival company TNT a multi-million pound contract to deliver second class mail.

Royal Mail which is has been hit with a wave of criticism from every corner after deciding to call a strike after fears that hundreds of full time jobs would be cut and instead many part-time jobs would replace it and also about working conditions and pay. The strikes planned for the 22nd and 23rd of October would cause massive disruption to delivery service nationwide.

However the Scottish government decided to offer the £8m contract to TNT stating that this deal would save the public just under £3m each year. However many would see this as the latest saga surrounding Royal Mail’s decision to strike. Many companies such as Ebay are are already pondering on the possibility of switching from Royal Mail to a private firm in order to keep their services full functional and customers happy. Royal Mail are playing a dangerous game with the high possibility of losing contracts worth millions if they do not call off the strike.

Royal Mail van stands still as TNT handed contract. Picture courtesy of the BBC

Royal Mail van stands still as TNT handed contract. Picture courtesy of the BBC

Pat McFadden the Business Minister stated “The most fundamental challenge to Royal Mail is not competition from other mail companies – it’s competition from other communication technologies and that must lie at the heart of the response to this dispute.”

A Royal Mail spokesman  said: “Royal Mail submitted as competitive a bid as possible for the contracts being tendered.

“We are fighting hard to retain every letter we possibly can but we operate in a commercial market in which we are facing increasingly fierce competition.

“That is why we urgently need to modernise our operations so we can compete and win business such as this.”

Workers voted with a huge majority for a nationwide strike against Royal Mail over working conditions, pay and huge reform plans.

Union accuses postal bosses of intimidation

by Nicola Haggarty

post boxUnion chiefs have accused Royal Mail bosses of intimidation as strike action escalates across the country.

 At the heart of the strike is the claimed refusal of Royal Mail bosses to discuss the planned modernisation of the postal service with The Communication Workers Union (CWU).

The CWU says that Royal Mail bosses are not sharing plans or information with them and that postal workers are being forced into complying with the changes, or face the sack.

Sian Jones, of the CWU said: “The strikes are happening not because of the changes that are taking place but because of how the Royal Mail are dealing with it.

“They are implementing changes without consulting workers. Postal workers with driving licenses are being forced to drive vans and then are threatened with the sack if they refuse. There’s no need for it.”

She added: “The Royal Mail are making massive changes which will affect everyone. We will see later mail delivery, more vans and fewer bicycles, and lots of agency staff, some of which do not know the routes and may not even be vetted.

“It puts into question the security of our mail.”

Postal workers are supporting the action of the CWU by accusing Royal Mail bosses of threatening behaviour towards staff. 

One postal worker says: “Our bosses are walking away with £1million bonuses at the end of the year and they wont even pay us overtime for the extra work we have to do. The managers bully and intimidate workers and this is happening nation wide.”

The Royal Mail denies these claims saying that 60% of postal men and women did not vote for strike action against them and that union leadership have gone back on their agreement not to strike.

In a statement from the Royal Mail, managing director Mark Higson says: “We have held more than 70 meetings with the CWU over the last few months and we call on them now to stop the strikes, get back round the table and talk.”

Community Ties Severed as Warrender Park Post Office Closes

Fred Mackintosh, council leader Jenny Dawe and Mike Pringle MSP starting campaign

Fred Mackintosh, council leader Jenny Dawe and Mike Pringle MSP starting campaign

By Leon Worden and Nargis Lalee

It was a sad day for residents of Marchmont as Warrender park Post-office lost its fight against closure today.

It is one of the 2500 post-offices closed across Britain as part of the latest batch of closures ordered by the incumbent Labour government.   In the Marchmont area where Warrender park is located the news was met with a feeling of sadness and indeed bitterness from many within the community.

What this particular example illustrates is that what is being lost is more than a simple amenity.  The owners of Warrender were well respected in the local area and beyond.  Dunedin Napier News spoke to Mr Smalley sub Postmaster of Warrender Park Post Office with his wife Jean.  In a short interview he expressed his feelings about the loss to the community.warrander-post-officewav

Local Liberal Democrat MSP Mike Pringle had come under fire by dozens of angry and upset residents who had been in touch with Edinburgh South Lib Dem team to protest.  But the council had been told by Royal Mail and Postwatch that there is no official appeal process and the Labour MP does not have any special powers over the decision of Royal Mail to close Marchmont’s Post Office.

Despite massive support for keeping the branch open it was eventually decided to go ahead with the closure.

As with the war Iraq and other unpopular government actions, wide spread opposition to the closures has had little if no effect on policy.

Senior Liberal Democrat MPs, Peers, councillors and candidates presented a petition to Downing Street protesting against the closure of Britain’s post offices. The deputation delivered 50,000 signatures hundreds of which came from Edinburgh South.  Also, cutting across party lines, there has been general bad feeling about the loss of an institution which is intimate with the community and a practical, and perhaps essential amenity for many elderly people who can not easily get to branches that are further away.

The putting out of the elderly, but more generally any user of the Post Office in their own vicinity was the thing that was most remarked upon by those who spoke to Dunedin Napier News.

“I have  been here for 40 years and I meet people who have zimmers, who have sticks, some are in wheelchairs…these people are not fitted to go down the road [to Post Offices further a field]“

“You go into other places, they don’t know…it’s a model service [at Warrender].”

“It’s a disgrace! I am against what the government have done.”

Warrender Park Post Office is gone but one feels the fight will continue to save our communities and our postal service.

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